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PLEASE PAY ATTENTION, READ CAREFULLY!

With the new MiKuenta it is not possible to log in with your account number.

If you haven't registered your email address on our previous MiKuenta portal, please register now as a NEW USER.

If for some reason you don't remember your identification number, please call our Contact Center at 0800-0135 (24/7).

Business owners have to register with the Chamber of Commerce number instead of an ID number.

We are currently also experiencing a delay with the timely delivery of the current invoices. Our team is actively working to resolve these issues as soon as possible.

Thank you for your patience.

Valued Client,

Please be informed that on Saturday February 24, 2018, Aqualectra will be performing maintenance to its Billing Systems between 7:30AM until 10:00PM. Although the Mikuenta Portal will remain accessible to all clients during this maintenance window, the information populated will not contain any updated information as a consequence. After the maintenance is concluded, all updates will be processed again and made available to you.

We apologize in advance for this inconvenience.

MiKuenta Login


Don't have a User Name yet?

Creating a User Name gives you access to your account details and some great tools including:

  • - View your bills online
  • - Review your transaction and payment history
  • - Analyze and download electricity and water usage
  • - Add multiple accounts to your web profile

Before you get started, please have your most recent bill handy to complete the registration form.


Mikuenta has a new look

We have launched our new and improved My Mikuenta site to service you better!


Watch our video demo to see it in action

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